Refund policy

Purchases are final

• Pro lifetime is a one-time purchase of source code and future updates. It is not refundable.
• Pro yearly payments, including renewals, are not refundable. You can cancel any time so the next year is not charged.
• Try before you buy: every Pro piece has a working live preview on uiarc.dev, and the free library shows how Arc is built.

If a 14-day money-back guarantee was shown when you bought, the guarantee below applies to that purchase instead.

14-day money-back guarantee

Some purchases are offered with a 14-day money-back guarantee, shown on the pricing page and at checkout. If your purchase was:

1. Email hello@uiarc.dev within 14 days of paying, from the address you paid with or the one on your Arc account.
2. You get a full refund of that payment, to the original payment method. No reason needed, and no questions asked.

The guarantee covers the first payment of the purchase it was shown with: Pro lifetime, the first year of Pro yearly, or a team plan. It does not cover yearly renewals. After a refund, Pro access for that purchase ends as described below. Purchases made without the guarantee follow the rest of this policy.

If something is broken

If a Pro component, block or template you bought doesn’t work as described, for example it throws errors in a supported setup, its install fails, or it doesn’t match its documentation:

1. Email hello@uiarc.dev from the address on your Arc account, with what you tried and what went wrong.
2. We fix it or give you a working alternative within 14 days.
3. If we can’t, you get a full refund of that payment, to the original payment method (usually 5 to 10 business days to show).

Please ask us before opening a dispute with your bank. We answer quickly, and a dispute costs a fee even when it is decided in your favor.

Billing mistakes

If you were charged twice, charged the wrong amount, or renewed after you canceled, write to hello@uiarc.dev and we refund the mistaken payment in full.

Regional prices

Visitors from some countries see a lower regional price. A regional price is for people who live in that country and needs a card issued there. If a purchase at a regional price is paid with a card from another country, we may refund it in full so you can buy again at the regular price. A yearly plan bought at a regional price renews at that price.

Canceling a yearly plan

Cancel any time in the billing portal on your account page. Your plan stays active until the end of the paid year and then stops, with no further charges.

Your legal right of withdrawal

Consumers in the EU and the UK normally have 14 days to withdraw from a contract for digital content. At checkout you ask for immediate access to Arc Pro and confirm that you understand the purchase is final. Because access starts right away, the right of withdrawal ends when you pay. Your other rights under consumer law, including for faulty digital content, are not affected.

What happens after a refund

• Pro access for that purchase ends, and a refunded yearly plan is canceled.
• Your Pro personal access tokens stop working within about a minute.
• The Pro license for that purchase ends. Please delete Pro source you haven’t yet shipped in a product. Free components stay yours under the MIT license.
• A founder or launch price is tied to the purchase. If you buy again later, the price at that time applies.

See also the terms and the license.